Privacy Policy

Privacy Policy (PrimeForm Solutions)

Last updated: 12 January 2026

This Privacy Policy explains how we process information about you, including personal data and cookies.

1. General information

  1. This Privacy Policy applies to the website available at: www.primeformsolutions.eu (the “Website”).
  2. The data controller (Administrator) of your personal data is: Edyta Pajdo, Mickiewicza 2M, 57-410 Ścinawka Średnia, Poland (the “Controller”).
  3. Contact email regarding privacy matters: info@primeformsolutions.eu
  4. The Controller processes personal data provided voluntarily via the Website.
  5. We may process personal data for the following purposes:
    • responding to inquiries sent via contact forms or email,
    • presenting an offer, preparing quotations, and conducting business correspondence,
    • performing services / cooperation if a contract is concluded,
    • establishing, pursuing, or defending claims,
    • analytics and statistics regarding Website usage (if such tools are used).
  6. The Website collects information about users and their behavior:
    • via data voluntarily entered in forms,
    • via cookies stored on end-user devices.

2. Legal basis for processing

We may process personal data based on:

  • Article 6(1)(b) GDPR – performance of a contract or steps prior to entering into a contract,
  • Article 6(1)(c) GDPR – compliance with a legal obligation,
  • Article 6(1)(f) GDPR – our legitimate interests (e.g., correspondence, security, claims),
  • Article 6(1)(a) GDPR – consent (e.g., marketing/analytics where required).

3. Scope of processed data

Depending on how you contact us, we may process:

  • name and surname / company name,
  • email address,
  • phone number (if provided),
  • the content of your message,
  • technical data (e.g., IP address, browser information, operating system, basic activity logs and cookie identifiers – where applicable).

4. Data recipients

  1. Your data may be shared with processors acting on our behalf, only to the extent necessary, such as:
    • hosting and email service providers,
    • IT and website maintenance providers,
    • analytics/marketing tool providers (if used).
  2. We do not sell your personal data.

5. Hosting and server logs

  1. The Website is hosted by: OVH (ovh.pl).
  2. For reliability and security, server logs may be collected, which can include: request time, IP address, requested resources (URL), browser information, and error data.

6. Data retention

  1. Inquiry and correspondence data is stored for as long as needed to handle your request and then, if necessary, until the limitation period for potential claims expires.
  2. Accounting/settlement data is stored for the period required by applicable law.
  3. Where processing is based on consent, data is stored until consent is withdrawn.

7. Your rights (GDPR)

You have the right to:

  • access your personal data,
  • rectify your data,
  • erase your data,
  • restrict processing,
  • data portability,
  • object to processing based on legitimate interests,
  • withdraw consent at any time (where consent is the legal basis), without affecting the lawfulness of processing before withdrawal.

You also have the right to lodge a complaint with the supervisory authority. In Poland, this is the President of the Personal Data Protection Office (UODO).

8. Automated decision-making and profiling

We do not make decisions about you solely by automated means, including profiling, that produce legal effects or similarly significantly affect you.

9. Transfers outside the EEA (EU)

As a rule, we do not transfer personal data outside the European Economic Area (EEA). If we use service providers that require such transfers (e.g., certain analytics/marketing tools), transfers are carried out in compliance with the GDPR and with appropriate safeguards (e.g., Standard Contractual Clauses).

10. Contact forms

  1. Data submitted via contact forms is voluntary but necessary to respond.
  2. Data is processed to handle your inquiry and communicate with you.

11. Cookies

  1. The Website uses cookies to:
    • ensure the Website functions properly,
    • collect statistics and analytics (if used),
    • support marketing activities (if used and where consent is required).
  2. Cookies may be:
    • session cookies (deleted when you close your browser),
    • persistent cookies (stored for a defined period or until you delete them).
  3. You can manage cookies through your browser settings. Restricting cookies may affect certain Website features.

12. Analytics and marketing tools (if applicable)

If we use third-party tools, the Website may use, for example:

  • Google Analytics (traffic and statistics),
  • Meta Pixel (Facebook) (advertising measurement),
  • other marketing/analytics tools.

Consent management (where required) may be available via a cookie banner.